- OU Administrative Policies and Procedures
- Facilities and Property
- 380 Work Orders
- Academic
- Business and Finance
- 200 Authorized Signers
- 207 Business Expenditures
- 208 Business Meals and Hosting Expense
- 210 Cash Receipts
- 212 Payment Card Information Security Requirements
- 218 Data Entry Standards for Ellucian Banner Users
- 225 Funding Positions - Regulations and Procedures
- 240 Interdepartmental Charges (IDC)
- 257 Moving Expenses
- 262 Tax Classifications - Independent Contractor vs. Employee
- 266 Petty Cash
- 270 Sales and Use Tax on Rental Property
- 275 Special Checks
- Facilities and Property
- 300 Air Conditioning and Heating
- 310 Building Repairs, Alterations, Renovations and/or Modifications
- 315 Routine Maintenance, Capital Asset Management, and Miscellaneous Facilities Management Departmental Services
- 320 Campus Signs
- 350 Key Control
- 360 Property Management
- 365 Surplus Property Disposal
- 370 Use of Oakland University Facilities
- 380 Work Orders
- General/Governance
- 400 Alcoholic Beverages
- 402 Exceptions to Administrative Policies and Procedures
- 406 Conflict of Interest Policy
- 409 The Constitution of The Oakland University Senate
- 410 Contracting and Employment Appointment Authority
- 412 Detection of and Response to Identity Theft Red Flags
- 415 Distribution and Solicitation on Campus
- 423 Flags at Half-Staff
- 430 Freedom Of Information Act
- 435 Games of Chance Procedures
- 455 Death of Faculty, Staff, Retiree, and Student - Notices and Floral Tributes
- 460 Commemorative Gifts - Trees/Benches
- 465 Patent Policy And Procedures
- 470 Release of Student Educational Records
- 475 Smoke-Free Campus
- 480 University Archives
- 481 Records Retention and Disposal
- 482 University Closing
- 483 Parking During A Snow Emergency
- 486 University Posting Policy
- Communications and Marketing
- Gifts and Grants
- Health and Safety
- 605 Crisis Management Team
- 610 Driving Practices and Standards
- 615 Animals in University Facilities and on University Grounds
- 620 Environmental Health and Safety
- 625 Student Sexual Misconduct Policy
- 630 Youth Protection Policy
- 640 Oakland University Ordinances
- 642 Parking Regulations and Road Closure Procedures
- 648 Vehicles On Campus Sidewalks And Lawns
- 655 Radio Communications Systems
- 674 Surveillance and Monitoring Technology
- 675 Safety and Security Alarm Systems
- 676 Use of Unmanned Aircraft Systems and Drones
- Human Resources
- 704 Internal Promotions and Transfers
- 710 Administrative Guidelines Prohibiting Discrimination
- 711 Guidelines for Handling Discrimination Complaints
- 712 Administrative Guidelines Supporting the Equal Opportunity Policy
- 714 Workplace Bullying
- 718 Employment of High School Students and Minors
- 725 Filling Vacancies (Excluding Academic)
- 750 Oakland University Faculty Hiring Procedures
- 770 Temporary and Casual Employees
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OU Administrative Policies
and Procedures
Police & Support Services, Room 13
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380 Work Orders
SUBJECT: | WORK ORDERS |
NUMBER: | 380 |
AUTHORIZING BODY: | VICE PRESIDENT FOR FINANCE & ADMINISTRATION |
RESPONSIBLE OFFICE: | FACILITIES MANAGEMENT |
DATE ISSUED: | APRIL 1970 |
LAST UPDATE: | FEBRUARY 2006 |
RATIONALE: To provide information regarding the submission and processing of Work Orders. To ensure that alterations and improvements of physical structures are in conformity with Oakland University policy. | |
POLICY: The Facilities Management Department is responsible for repairs, renovations, alterations, improvements, elimination of safety hazards to campus buildings and grounds, and moving/setup operations. Alterations or modifications to the physical features of University facilities require the approval of Facilities Management (see OU AP&P #310 Building Alterations, Renovations and/or Modifications).
All service calls generated by work order requests are dispatched by the Work Control Center. Service calls considered emergencies and/or “quick calls” are handled immediately by a radio call to the “building specialist”. All other calls are considered “routine” and are forwarded to the supervisor of the applicable trade necessary to correct the problem. These calls are scheduled on a first-in, first-out (FIFO) basis, unless higher authority establishes a priority. HVAC trades-personnel are referred to as the “building _specialists” and are assigned specific buildings to cover calls considered emergencies and/or “quick calls”. When remodeling or alterations to University facilities are requested, approval is required from Facilities Management for review. Service calls are handled by the corresponding area:
The Work Request form (Appendix A) should be completed whenever remodeling, altering or requesting service. The form must list all required information and include the Department Head’s signature or authorized representative. The goldenrod copy of the Work Request form should be retained by the requesting Department with the remainder forwarded to the Work Control Center.
There are two categories of Work Orders:
All services, regardless of whether the work is “new” or “routine”, for non-general funded activities and Auxiliaries. The billing of chargeable Work Orders is comprised of the costs of actual labor and materials plus a 10% Indirect Recovery Charge. The software program named Computerized Management Maintenance System collects charges monthly and forwards these charges to the Accounting Department for posting to the fund of the applicable Department. | |
SCOPE AND APPLICABILITY: | |
DEFINITIONS: | |
PROCEDURES: | |
RELATED POLICIES AND FORMS: | |
APPENDIX: | |