Student Financial Services

North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester, MI 48309-4454
(location map)
(248) 370-2550
Have your Grizzly ID ready
finservices@oakland.edu
M-F 8 a.m. - 5 p.m.
Extended hours, open until 6:30 p.m. on: July 5, July 12

GDPR Privacy Notice

Student Financial Services Privacy Notice

EU General Data Protection Regulation Privacy Notice For

Oakland University – Student Financial Services

This Privacy Notice applies to Oakland University’s Student Financial Services and is intended to comply with the European Union’s (“EU”) General Data Protection Regulation (“GDPR”). This Privacy Notice applies to personal data that Oakland University collects or processes about an individual (“Data Subject”) while the Data Subject is located in the EU, regardless of whether the Data Subject is a citizen or permanent resident of an EU country. “Personal Data” means any information relating to an identified or identifiable Data Subject.

Lawful Basis or Bases for Collecting and Processing Personal Data

Oakland University is an institution of higher education that offers courses to undergraduate, graduate and continuing education students, conducts academic and sponsored research, and participates in various community engagement activities. Student Financial Services collects, processes and uses Personal Data to review and process financial aid applications; award merit and need-based scholarships and grants; review and process student employment eligibility on behalf of Oakland University.

Oakland University’s and Student Financial Services’s lawful basis or bases for collecting and processing personal data include the following:

  • Processing is necessary for the legitimate interests pursued by Oakland University or third parties in providingstudent employment, and merit and need-based aid.
  • Processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract.
  • Processing is necessary for compliance with a legal obligation to which Oakland University is subject.
  • The Data Subject has given consent for the processing of his or her Personal Data for one or more specific purposes. In the case of a Data Subject who is under 16 years of age, consent must be given or authorized by the Data Subject’s parent or legal guardian.

Types of Personal Data Collected/Processed and Purpose

Student Financial Services collects the following categories of Personal Data in order to provide financial aid and student employment:

  • Name
  • Contact information including, without limitation, email address, physical address, phone number, and other location data
  • Unique personal identifiers and biographical information (e.g. date of birth)
  • Citizenship status and documentation including Permanent Resident Cards, Certificate of Naturalization, Passports, and foreign birth certificates
  • Details of your education and/or employment qualifications
  • Financial information gathered for the purposes of administering fees and charges, loans, grants, scholarships, etc.

The Personal Data that Student Financial Services collects may be shared with:

Student Business Services
Administration of the student account

Undergraduate Admissions
Administration of scholarships and to complete admission criteria

Development and Alumni Relations
Administration of scholarships and fostering alumni and donor relationships

Athletic Department
Monitoring compliance with National Collegiate Athletic Association (NCAA) regulations

Handshake
For the purposes of student employment

EMMA
Communication with students

United States Department of Education
Monitoring awarding and determining the eligibility of federal financial aid programs

If you have specific questions regarding the collection and use of your Personal Data, please contact

Director, Financial Aid
North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester, MI 48309          

If a Data Subject refuses to provide Personal Data that Oakland University requires in connection with one of Oakland University’s lawful basis or bases for collecting such Personal Data, such refusal may make it impossible for Oakland University to provide education, employment, research or other requested services.

Where Oakland University gets Personal and Sensitive Personal Data

Oakland University receives personal and sensitive Personal Data from multiple sources. Most often, Oakland University gets this data directly from the Data Subject or under the direction of the Data Subject who has provided it to a third party (for example, application for undergraduate admission to Oakland University through use of the Common App).

Individual Rights of the Data Subject under the GDPR

In addition to the right to receive the information provided in this Privacy Notice, Data Subjects covered by this Privacy Notice have the right to:

  • Request from Oakland University access to and rectification or erasure of Personal Data or restriction of processing concerning the Data Subject, the right to object to processing and the right to portability of Personal Data;
  • Where processing is based upon consent, to withdraw consent at any time, without affecting Oakland University’s right to process Personal Data based upon consent before its withdrawal;
  • The right to file a complaint with a supervisory authority appointed by an EU member state for the purpose of receiving complaints;
  • Additional notice of the existence of automated decision-making, including profiling;
  • If the Personal Data is going to be further processed for a purpose other than that for which it was collected, then notice of the purpose and basis or bases for the further processing;
  • If Personal Data is collected for Oakland University’s legitimate interests or for a task carried out in the public interest, then the Data Subject has the right to object, on the grounds of his or her particular situation, to the processing of Personal Data concerning him or her (including profiling);
  • Where Personal Data are processed for direct marketing purposes, the right to object at any time to processing Personal Data concerning him or her for such marketing; and
  • Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her; provided, however, that this right does not apply if the decision is (a) necessary for entering into, or performance of, a contract between the Data Subject and Oakland University; or (b) is based upon the Data Subject’s consent.

Note: Exercising these rights guarantees access to a process but does not guarantee any particular outcome.

Any Data Subject who wishes to exercise any of the above-mentioned rights may do so by filling such request with the

Director, Financial Aid 
North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester, MI 48309 

Cookies

Cookies are files many websites transfer to users’ web browsers to enable the site to deliver personalized services or to provide persistent authentication. The information contained in a cookie typically includes information collected automatically by the web server and/or information provided voluntarily by the user.  Oakland University’s website uses persistent cookies in conjunction with a third party technology partner to analyze search engine usage and web traffic patterns. This information is used in the aggregate to monitor and enhance our web pages. It is not used to track the usage patterns of individual users.

Security of Personal Data subject to the EU GDPR

All Personal Data and sensitive Personal Data collected or processed by Oakland University under the scope of the GDPR must comply with the security controls and systems and process requirements and standards set forth in Oakland University’s Administrative Policies and Procedures as they are amended from time-to-time, including without limitation:

Oakland University will not share your Personal Data with third parties except:

  • as necessary to meet one of its lawful purposes, including but not limited to, its legitimate interest, contract compliance, pursuant to consent provided by the Data Subject, or as required by law;
  • as necessary to protect Oakland University’s interests;
  • with service providers acting on Oakland University’s behalf who have agreed to protect the confidentiality of the Personal Data.

Data Retention

Oakland University maintains records for the time periods specified in its Records Retention and Disposal Policy, Administrative Policy 481, located at https://www.oakland.edu/policies/generalgovernance/481/.

Student Business Services Privacy Notice
EU General Data Protection Regulation Privacy Notice

For Oakland University - Student Business Services

This Privacy Notice applies to Oakland University’s Student Business Services department and is intended to comply with the European Union’s (“EU”) General Data Protection Regulation (“GDPR”).  This Privacy Notice applies to personal data that Oakland University collects or processes about an individual (“Data Subject”) while the Data Subject is located in the EU, regardless of whether the Data Subject is a citizen or permanent resident of an EU country.  “Personal Data” means any information relating to an identified or identifiable Data Subject.

Lawful Basis or Bases for Collecting and Processing Personal Data

Oakland University is an institution of higher education that offers courses to undergraduate, graduate and continuing education students, conducts academic and sponsored research, and participates in various community engagement activities.  Student Business Services collects, processes and uses Personal Data to process:

  • Form 1098-T Tuition Statement tax forms
  • Form 1042-S Foreign Person's U.S. Source Income Subject to Withholding tax forms
  • Form 8300 Report of Cash Payments Over $10000 Received In a Trade or Business tax form
  • various Canadian tax forms, such as TL11A, TL11C, TL11D, etc.
  • direct deposit of student refunds
  • vouchers for third party bills
  • payment plans
  • payments on student accounts through eBill
  • text messaging through eBill and MarketPlace, on behalf of Oakland University. 

Oakland University’s and Student Business Services’ lawful basis or bases for collecting and processing personal data include the following:

  • Processing is necessary for the legitimate interests pursued by Oakland University or third parties in providing education.
  • Processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract.
  • Processing is necessary for compliance with a legal obligation to which Oakland University is subject.
  • The Data Subject has given consent for the processing of his or her Personal Data for one or more specific purposes. In the case of a Data Subject who is under 16 years of age, consent must be given or authorized by the Data Subject’s parent or legal guardian. 
  • Processing is necessary to protect the vital interests of the Data Subject or of another person.

Types of Personal Data Collected/Processed and Purpose

Student Business Services collects the following categories of Personal Data in order to provide  

  • 1098-T tax forms
  • 1042-S tax forms
  • 8300 tax form
  • various Canadian tax forms
  • direct deposit of student refunds
  • vouchers for third party bills
  • payment plans payments on student accounts through eBill
  • text messaging through eBill and MarketPlace
  • Name
  • Contact information including, without limitation, email address, physical address, phone number, and other location data
  • Unique personal identifiers and biographical information (e.g. date of birth, SSN, ITIN)
  • Information related to visa requirements, copies of passports and other documents to ensure compliance with U.S. laws
  • Financial information gathered for the purposes of administering fees and charges, loans, grants, scholarships, etc.
  • Information related to the prevention and detection of crime and the safety of employees, students and visitors of Oakland University, including but not limited to IP address,

The Personal Data that Student Business Services collects may be shared with: 

  • Financial Aid Office for processing financial aid awards
  • Accounts Payable Department for processing refund checks, direct deposit, for excess financial aid, overpayments on the student accounts and reimbursements of student expenses.
  • Payroll Department for reporting income and withholding to the US Internal Revenue Service
  • TouchNet for students to access student account information, make payments and enroll in payment plans
  • Heartland ECSI for reporting tuition charged and financial aid awarded to the US Internal Revenue Service.

If you have specific questions regarding the collection and use of your Personal Data, please contact

  • Systems, Data & Internal Control Coordinator, North Foundation Hall Rm 120, 318 Meadow Brook Rd, Rochester , MI 48309-4454; email sbstech@oakland.edu
  • Director of Student Business Services, North Foundation Hall Rm 120, 318 Meadow Brook Rd, Rochester , MI 48309-4454; email sbstech@oakland.edu

If a Data Subject refuses to provide Personal Data that Oakland University requires in connection with one of Oakland University’s lawful basis or bases for collecting such Personal Data, such refusal may make it impossible for Oakland University to provide education, employment, research or other requested services.

Where Oakland University gets Personal and Sensitive Personal Data

Oakland University receives personal and sensitive Personal Data from multiple sources. Most often, Oakland University gets this data directly from the Data Subject or under the direction of the Data Subject who has provided it to a third party (for example, application for undergraduate admission to Oakland University through use of the Common App). 

  • We may obtain contact information such as name, address, and email address from our collection agencies, such as Williams & Fudge and General Revenue Corp.
  • We may collection contact information and authorized user data from TouchNet, which is used for payment processing.

Individual Rights of the Data Subject under the GDPR

In addition to the right to receive the information provided in this Privacy Notice, Data Subjects covered by this Privacy Notice have the right to:

  • Request from Oakland University access to and rectification or erasure of Personal Data or restriction of processing concerning the Data Subject, the right to object to processing and the right to portability of Personal Data;
  • Where processing is based upon consent, to withdraw consent at any time, without affecting Oakland University’s right to process Personal Data based upon consent before its withdrawal;
  • The right to file a complaint with a supervisory authority appointed by an EU member state for the purpose of receiving complaints;
  • Additional notice of the existence of automated decision-making, including profiling;
  • If the Personal Data is going to be further processed for a purpose other than that for which it was collected, then notice of the purpose and basis or bases for the further processing;
  • If Personal Data is collected for Oakland University’s legitimate interests or for a task carried out in the public interest, then the Data Subject has the right to object, on the grounds of his or her particular situation, to the processing of Personal Data concerning him or her (including profiling);
  • Where Personal Data are processed for direct marketing purposes, the right to object at any time to processing Personal Data concerning him or her for such marketing; and
  • Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her; provided, however, that this right does not apply if the decision is (a) necessary for entering into, or performance of, a contract between the Data Subject and Oakland University; or (b) is based upon the Data Subject’s consent.

Note: Exerce of these rights guarantees access to a process but does not guarantee any particular outcome.

Any Data Subject who wishes to exercise any of the above-mentioned rights may do so by filling such request with the

  • Systems, Data & Internal Control Coordinator, North Foundation Hall Rm 120, 318 Meadow Brook Rd, Rochester , MI 48309-4454; email sbstech@oakland.edu
  • Director of Student Business Services, North Foundation Hall Rm 120, 318 Meadow Brook Rd, Rochester , MI 48309-4454; email sbstech@oakland.edu

Cookies

Cookies are files that many websites transfer to users’ web browsers to enable the site to deliver personalized services or to provide persistent authentication. The information contained in a cookie typically includes information collected automatically by the web server and/or information provided voluntarily by the user.  Oakland University’s website uses persistent cookies in conjunction with a third party technology partner to analyze search engine usage and web traffic patterns. This information is used in the aggregate to monitor and enhance our web pages. It is not used to track the usage patterns of individual users.

Security of Personal Data subject to the EU GDPR

All Personal Data and sensitive Personal Data collected or processed by Oakland University under the scope of the GDPR must comply with the security controls and systems and process requirements and standards set forth in Oakland University’s Administrative Policies and Procedures as they are amended from time-to-time, including without limitation:

Policy No. 830, Information Technology

Policy No. 850, Network Infrastructure Policy

Policy No. 860, Information Security

Policy No. 870, Software Regulations

Policy No. 880, System Administration Responsibilities

Policy No. 890, Use of Information Technology Resources

Oakland University will not share your Personal Data with third parties except:
  • as necessary to meet one of its lawful purposes, including  but not limited to, its legitimate interest, contract compliance, pursuant to consent provided by the Data Subject, or as required by law;
  • as necessary to protect Oakland University’s interests;
  • with service providers acting on Oakland University’s behalf who have agreed to protect the confidentiality of the Personal Data.

Data Retention

Oakland University maintains records for the time periods specified in its Records Retention and Disposal Policy, Administrative Policy 481.