Staff Roster
Our Threefold Mission:
- Strive to provide responsive support service experiences to the University community in which calls for classroom and general technology help are received, analyzed and responded to within a short period of time resulting in an effective problem resolution and a satisfied customer
- Strive to work with others in the development, integration and support of teaching and learning spaces in an effort to provide our faculty and students with a resource enriched learning environment
- Strive to provide audio-visual and multimedia production consulting, planning, creation and resource services; to help ensure the success of academic and non-academic programs, activities and events
Please send an email if you would like a copy of our organizational chart.
Staff Directory
Executive Director, Classroom Support & Instructional Technical Services – 141 Varner Hall
Douglas McCartney
Executive Director
(248) 370-2967
Xandra Coles
Office Assistant III
(248) 370-2898
Audio-Visual Engineering and Projects – 141 Varner Hall
John Sweet
Audio-Visual Engineering and Project Manager
(248) 370-4983
Academic Affairs Technology Support – 106 North Foundation Hall
Lance Bashi
Manager, Technology Support Services
(248) 370-2130
Ian Dykas
IT Support Specialist
(248) 370-2130
Classroom Support Service Center – 105 North Foundation Hall
John J. Reeser
Manager, Classroom Operations
(248) 370-2128
Kyle Berner
Manager, Classroom Support Services
(248) 370-2722
Event Support Services – 141 Varner Hall
Xander Buckingham
Associate Director, Event and Technology Support Services
(248) 370-2718
Ryan Cotter
Manager, Event Support Services
(248) 370-2710
Classroom Support and Instructional Technical Services
371 Varner Dr.
Rochester, MI 48309-4485
(location map)
248-370-2461
[email protected]
M – Th: 7am – 8pm | Fr: 7am – 6pm | Sa: By appt. only





