Computing & Storage Services
Computing & Storage Services
- Options and Comparisons
- OakShare Storage
- Server Software
- Server Support Levels
Please review Options and Comparisons carefully to determine an appropriate backup location and strategy. Also, please review the guidelines for backups posted here: Policies and Guidelines. Each individual is responsible for the backup and recovery strategy for the information technology resources used, including data and software on desktops, laptops and other devices. Note that:
- Oakland University does not make backup copies of any email, calendar, or anything stored in Google Apps for Education.
- University Technology Services does not backup individual desktops.
- University Technology Services does backup the systems and servers managed in facilities under UTS operation and control. To verify that systems or data in UTS are backed up to the needs and expectations for your area or department, contact by email to email@example.com. Please review Options and Comparisons posted on the UTS site.
Communications and Marketing maintains the official university web site. Official campus web sites are created in the campus content management system. University Technology Services (UTS) has two services that allow you to create individual websites — OakShare and Google Sites. For those that want to create a website with tools on their computer, OakShare is recommended. For those that want to create a website with online tools, Google Sites is recommended.
|Log into OakShare||HTML|
|Documentation for OakShare||HTML|
|Create a Public Website in OakShare||HTML|
|Connect to OakShare via WebDAV||HTML|
|Log into Websites Powered by Google||HTML|
|Setup Website in Websites Powered by Google||HTML|
UTS has implemented a centralized storage system called OakShare that allows for easy sharing of research and a general-purpose file repository for students, faculty, and staff. The system requires a NetID in order to log into the service. OakShare allows for transmissions of "links" to files, so you can provide access to files without using e-mail attachments. Visit the OakShare help pages for information.
UTS offers centralized shared storage for faculty and departmental staff at shares.oakland.edu. The storage requires an ADMNET account to access shares. Consult your DTS support staff member for access. Contact firstname.lastname@example.org to inquire about your share quota and usage.
A quota is the default maximum amount of storage space available for your NetID account. Quotas place restrictions on the amount of storage space that one can use. Quotas are implemented to allow fair sharing of information technology resources among many persons and reduce the possibility that one person will use a large portion of a resource to the detriment of others sharing that resource. Each service has its quota, which is separate from other quotas. The table below describes the quotas associated with each service.
|OakShare||200 MB||Additional space is available by application; the signature of either a faculty or a staff member is required. We encourage faculty to request additional space as needed and we make every effort to provide additional space.|
|Shares||Quota restrictions vary depending on department needs.||For any inquiries about your department's storage quota or file reporting please email email@example.com. When contacting UTS please provide share name and share owner. The NTP Storage Investigator service is no longer available.|
|Webmail Powered by Google||Unlimited||Unlimited|
|WebCal Powered by Google||Unlimited||The number of events is unlimited.|
|Google Drive||Unlimited||Oakland University agreement with Google.|
|Websites Powered by Google||Subject to Google Limits||No additional space is allowed, only invited users can write to the site, it allows neither Adobe Flash nor Adobe Shockwave.|
|Gitlab||Quota restrictions vary depending on department needs.||Restrictions are put on the number of projects and groups a user can create. Requests to increase the limit for a specific user can be made to firstname.lastname@example.org.|
If your operation is planning to purchase software that would run on a centralized server, please contact UTS via the Helpdesk as early as possible in your planning process. UTS provides academic and administrative offices with computing and file storage space on centralized, managed servers. Please review the posted Software support information.
Server Support Levels
The Technical Services team wants to help you to support your servers. Before purchasing a departmental server, review the System Administration Responsibilities university policy and UTS Policies and Guidelines . The team is available for consultation about the purchase of a new server or use of existing enterprise servers. There are three possible levels of support:
- Departmental Support
- The Department controls and administrates the server while a staff member from University Technology Services acts as a consultant to describe proper security measures, settings and patch installations. In this case, the department handles the server backups, restores, reboots, installations, and patches. The server is completely the responsibility of the department staff.
- Facilitated Support
- The department controls the server physically for reboots and backup procedures, but installations, patches, and security settings are managed by a staff member from University Technology Services. The department is still responsible for backups, restores, and reboots, but UTS performs standardized security settings, patches, and software installations. This must be prearranged by SLA.
- Managed Support
- University Technology Services is responsible for the server, which must be located in the UTS Datacenter. UTS is responsible for handling software, security, managed backups, disaster planning and restores. The department is still responsible for understanding departmental software, understanding the licensing, and maintaining currency as well as providing funding for necessary upgrades, tape media, etc., if UTS cannot provide a centralized funding source. This allows UTS to provide physical security, backup procedures, fire suppression systems, and battery power systems to protect the server, but removes it from departmental physical accessibility.