OU Help Desk
Let us help you connect to Internet resources, find a solution to your technology issue or access the Oakland University email system.
The Help Desk uses the following established priority levels to help ensure that the university is operating efficiently.
Priority 1: The work of the campus is stopped.
Priority 2: The work of a department is stopped.
Priority 3: The work of an individual is stopped.
Priority 4: Requested installation, activation or move.
SMTP Server Errors?
Are you using MS Outlook or Mac Mail to send and receive email messages? If you are one of these customers and are having difficulties, please contact the help desk so we can review your email configuration settings to resolve the issue. A recent change has been made to use TLS settings for outgoing mail server.
Windows 10 Release
UTS expects to do a review, and have some update on direction for the campus by early 2016.
Having trouble logging into Webmail?
Do you get an invalid username or password error?
Solution: Check your caps lock, reset your pin, change your password, or clear your Internet browser history. Find all these solutions in the Help Documents Library.